The ashes get mixed with molten glass and sealed within the glass to form one-of-a-kind memorial jewelry. You can keep your loved ones close to your heart forever. In this process we take care of everything. After placing an order we will ship the collection kit with a self-addressed envelope to you free of charge. We will let you know as soon as the ashes arrive here and afterwards we will ship your order including any remaining ashes back to you with a tracking number also free of charge.